Terms of Service

Effective Date: July 20th, 2025

1. Introduction

Welcome to Elite Rec Room ("Company", "we", "our", "us"). These Terms of Service ("Terms") govern your access to and use of our website at www.eliterecroom.com ("Website") and related services ("Services"). By using our Services, you agree to these Terms. If you do not agree, do not use our Services.

2. Eligibility

You must be at least 18 years old and legally capable of entering these Terms. If you use the Services on behalf of a company, you confirm you are authorized to bind that entity.

3. Accounts and Registration

3.1 Account Creation

Some features require an account. You agree to provide accurate information and update it as needed.

3.2 Account Responsibilities

You are responsible for:

  • Keeping your login credentials secure.
  • All activity on your account.
  • Promptly reporting unauthorized use.

4. Orders and Payment

4.1 Product Availability

All products are subject to availability. We may limit quantities or discontinue products without notice.

4.2 Pricing

Prices are in USD and may change without notice.

4.3 Payment Methods

We accept:

  • Visa
  • Mastercard
  • American Express
  • Diners Club
  • Discover
  • Shop Pay
  • Apple Pay
  • Google Pay

Payments are securely processed via Shopify Payments. You agree to provide accurate billing information.

4.4 Order Acceptance

We reserve the right to cancel orders for reasons such as stock unavailability, pricing errors, or suspected fraud.

5. Shipping and Delivery

See our Shipping Policy for details. Risk of loss transfers to you upon delivery to the carrier.

6. Returns and Refunds

See our Return and Refund Policy for information on returns and refunds.

7. Intellectual Property Rights

7.1 Ownership

All content on the Website is owned by Elite Rec Room or its licensors and protected by intellectual property laws.

7.2 Limited License

You may use the Services for personal, non-commercial purposes only.

7.3 Restrictions

You may not reproduce, sell, or exploit any part of the Services without written permission.

8. User Content

8.1 Submissions

By submitting content, you grant us a royalty-free, perpetual license to use and display it.

8.2 Prohibited Content

Do not submit content that is illegal, harmful, or infringes on rights.

9. Prohibited Activities

You agree not to:

  • Violate laws or third-party rights.
  • Interfere with or disrupt the Services.
  • Attempt unauthorized access to systems or accounts.

10. Disclaimers and Warranties

The Services are provided "AS IS" without warranties of any kind. We do not guarantee uninterrupted or error-free operation.

11. Limitation of Liability

Elite Rec Room is not liable for indirect, incidental, or consequential damages. Our maximum liability is limited to amounts paid by you in the six (6) months prior to the claim.

12. No Bank Disputes / Chargebacks

By purchasing from Elite Rec Room, you agree not to initiate a payment dispute or chargeback with your bank or credit card provider.

All product or service concerns must be addressed through our Refunds and Returns Policy, which outlines the proper process for requesting refunds, exchanges, or resolutions.

Initiating a chargeback outside of this process may result in denial of your refund request and actions to recover costs associated with the dispute, including but not limited to legal action.

13. Indemnification

You agree to indemnify Elite Rec Room from claims arising from your use of the Services or violation of these Terms.

14. Termination

We may suspend or terminate your access for any violation of these Terms.

15. Governing Law

These Terms are governed by the laws of the United States. Disputes will be resolved exclusively in U.S. courts.

16. Changes to Terms

We may update these Terms at any time. Continued use after updates constitutes acceptance.

17. Miscellaneous

17.1 Severability

If any part of these Terms is invalid, the rest remain enforceable.

17.2 Entire Agreement

These Terms, along with our Privacy Policy, constitute the entire agreement.

17.3 Waiver

Failure to enforce any right does not waive our ability to enforce it later.

18. Contact Information

  • Company Name: Elite Rec Room
  • Address: 5249 North Park Place NE, Unit 2064 | Cedar Rapids, IA, United States
  • Email: support@eliterecroom.com
  • Phone: +1 (319) 432-0974
  • Website: www.eliterecroom.com